Policies & SOPs

199 views 24 February 2021

Access to Work (AtW)

61 views 12 November 2025

Accurx Total Triage Access Pathway for CAS GP / AHPs SOP V1.3

4 views 29 October 2026

Adastra Administration Handbook

263 views 29 August 2024

Administration of intramuscular (IM) medroxyprogesterone acetate (DMPA) injection PGD – V3.0

38 views 1 November 2024

Agile, Flexible and Home Working Policy V1.0

147 views 13 May 2026

Alerts and NICE Guidance dissemination Policy

63 views 10 March 2021

Annual Leave Policy V6.0

1122 views 24 February 2021

Assistance Dogs Policy

97 views 5 November 2020

Audit Framework

215 views 24 February 2021

AWP On/Off Boarding V1.1

49 views 25 September 2023

Bank Holiday Planning

64 views 30 January 2023

Base Set Up Christchurch V1.4

446 views 4 February 2025

Base Set Up Clevedon V10.14

63 views 13 May 2026

Base Set Up Osprey Court V10.8

220 views 22 November 2023

Base Set-Up Greenway V3.18

1228 views 27 January 2023

Being Prepared Scheme V1.4

72 views 19 May 2026

BMC Baby and Child Immunisation Admin SOP V1.1

3 views 24 September 2026

BMC Bowel Screening Results V1.0

5 views 15 June 2026

BMC Cervical Screening Administration V1.0

4 views 15 June 2026

BMC Document Workflow V1.0

5 views 15 June 2026

BMC Dosette Prescription V1.0

12 views 15 June 2026

BMC Evacuation and Lockdown SOP V1

46 views 29 April 2025

BMC IT Support Officer SOP V1.1

9 views 22 June 2026

BMC Medical Reports Administration V1.0

8 views 16 June 2026

BMC Patient Deductions V1.1

11 views 15 June 2026

BMC Prescription SOP V2.0

15 views 15 June 2026

BMC Recalls and Admin V1.0

11 views 15 June 2026

BMC Rejected and Incomplete Registrations V1.0

6 views 18 June 2026

BMC Sending Off Referrals V1.0

7 views 25 June 2026

Breaks Policy

273 views 24 February 2021

BrisDoc Community Fund TOR V3.3

84 views 31 January 2023

BrisDoc Community Voices Patient Participation (PPG) TOR V1.0

9 views 6 October 2026

BrisDoc Digital Acceptable Use Policy

75 views 8 December 2025

BrisDoc Equality, Diversity, & Inclusion Strategy

56 views 7 October 2024

BrisDoc Information/Subject Access Request

24 views 17 December 2025

BrisDoc Safeguarding Training SOP V1.2

102 views 19 December 2025

Broadmead Medical Centre (BMC) Practice Leadership Board (PLT) TOR

33 views 31 January 2023

Broadmead Medical Practice Ear Irrigation

34 views 20 November 2024

Bullying and Harassment Policy

158 views 24 February 2021

Business Continuity Plan BMC

129 views 15 September 2021

Business Continuity Plan CKMP V2.0

111 views 11 June 2021

Buvidal Management at HHS SOP

71 views 13 June 2022

Call Handler Handbook V35.25

5861 views 18 February 2021

Case Streaming From NHS 111 & CCAS Contingency.

49 views 7 February 2023

Certificate of Employers’ Liability Insurance 2026-2027

12 views 23 July 2026

CKMP & BMC Flu Vaccination Written Instruction

33 views 17 September 2025

CKMP Accurx Inbox Management

41 views 1 December 2025

CKMP ADHD & Autism Referral Process

36 views 20 November 2025

CKMP Administration of Inclisiran Injections V1.1

14 views 10 June 2026

CKMP Call Handling Process V1.2

8 views 24 September 2026

CKMP Cervical Cytology Process

16 views 9 April 2025

CKMP Continuity of Care – Patient Requests Alternative GP – V1.0

2 views 29 October 2026

CKMP ECG Process V1.2

23 views 28 October 2025

CKMP Emergency Conveyance to Hospital V1.0

4 views 29 October 2026

CKMP EMIS Batch Coding Procedures V3.3

35 views 31 May 2023

CKMP FeNO NObreath Fractional Exhaled Nitric Oxide (FeNO) Measurement

26 views 23 March 2023

CKMP Glucose Tolerance Test V1.1

27 views 31 October 2025

CKMP Laptop Use, Collection and Room Readiness for GPs and HCPs.

32 views 8 January 2025

CKMP Practice Lead Team Meeting TOR

22 views 29 January 2025

CKMP Processing Cash SOP

21 views 31 May 2023

CKMP Progesterone Only Pill POP Pharmacy First Referral V1.1

23 views 1 December 2025

CKMP Recalls V1.0

33 views 28 October 2025

CKMP Sayana ® Press

17 views 15 January 2025

CKMP SMI Health Checks and Mental Health Reviews V1.1

31 views 31 October 2025

CKMP Tirzepatide Prescribing in Primary Care V1.3

12 views 10 June 2026

CKMP Wound Care SOP

37 views 31 May 2023

CKMP Writing FIT notes for Non-GPs V1.0

33 views 31 July 2025

CLEO Administration Tasks Handbook

354 views 1 August 2025

Clinical Learning Events and Complaints Review Meeting Terms Of Reference (TOR) V2.1

41 views 8 February 2023

Clinical Navigator V6.7

175 views 28 February 2023

Clinical Quality and Performance Committee Terms of Reference (CQPC) TOR V1.0

3 views 16 September 2026

Clinical Risk Management System V1.1

70 views 21 May 2025

Clinical Toolkit

96 views 13 December 2023

CMDU Clinical Service Handbook

161 views 10 October 2025

CMDU Service Overview Handbook V1.2

135 views 10 October 2025

Co-Owners Terms of Reference (TOR)

25 views 8 February 2023

Combined Corporate Board Terms of Reference (TOR) V1.0

4 views 16 September 2026

Complaints and Compliments Management Policy

232 views 24 February 2021

Control of Substances Hazardous to Health – COSHH

110 views 24 February 2021

Corporate Governance Framework V3.0

127 views 28 July 2021

Counter Fraud Policy V2.3

42 views 24 February 2021

COVID: Staff Guidance

109 views 10 May 2021

CQC Notification Process V1.0

85 views 27 August 2026

Cyber and Data Security Incident Response Plan

25 views 4 February 2026

Data Breach Notification Procedure Policy

58 views 9 March 2022

Data Protection

57 views 17 April 2025

Data Protection by Design Policy

65 views 27 March 2023

Data Protection, Confidentiality & Disclosure Policy

149 views 24 February 2021

Data Sharing with 3rd Parties Pseudonymisation and Anonymisation Policy

59 views 24 February 2021

DBS Policy and Procedure V4.2

78 views 24 February 2021

Death Administration SOP V1.2

301 views 9 October 2025

Disciplinary Policy and Procedure V7.0

444 views 24 February 2021

Disclosing Information to the Police SOP

19 views 16 September 2025

Display Screen Equipment (DSE) Policy

849 views 24 February 2021

Driver Audit Framework V2.2

157 views 19 January 2023

Ear Irrigation & Cleaning of Equipment

5 views 28 October 2025

Ear Irrigation and Equipment Cleaning V1.0

8 views 29 October 2026

ECG Process V1.1

5 views 29 October 2026

Electric Vehicle Charging Fair Use Procedure

31 views 24 June 2026

Electricity at Work Policy

49 views 24 February 2021

Email & 3rd Party Sharing Operational Guidance Policy

55 views 24 February 2021

Emergency (Panic Alarm) – Installing and Using Little Green Button on EMIS

3 views 24 September 2026

Emergency Conveyance to Hospital from Practices

58 views 2 January 2025

Emergency Evacuation from Premises Policy for Individuals V2.3

86 views 24 February 2021

Employee Owner Bonus Scheme V1.0

197 views 19 May 2026

Employees use of Service Policy V6.0

232 views 24 February 2021

Equality and Diversity Policy

248 views 24 February 2021

Extended Leadership Team (ELT) EPRR Silver TOR

30 views 25 April 2023

Failed Contact SOP V7.4

1964 views 14 September 2021

Family Leave Policy V1.1

386 views 14 May 2026

Finance, Risk, Digital / IT and IG Committee Terms of Reference (TOR) V1.0

8 views 16 September 2026

Fire Prevention Precautions and Emergency Evacuation Policy V2.8

112 views 26 February 2021

First Aid Policy V1.3

66 views 26 February 2021

Flexi Lead Clinician V1.1

14 views 14 July 2026

Flu Vaccination SOP V1.1

24 views 31 October 2025

FRAILTY ACE Service Overview and Escalation Plan V2.5

104 views 15 January 2024

Freedom to Speak Up (Whistleblowing) V1.4

208 views 24 April 2023

Governance Documentation SOP

32 views 18 February 2026

Governance Handbook

259 views 24 March 2023

Green Borad Terms of Reference TOR

16 views 24 March 2023

Green Policy

54 views 15 November 2023

Grievance Policy

236 views 26 February 2021

Handwashing Awareness Audit V.1

85 views 14 April 2026

Health and Safety Policy V1.8

288 views 26 February 2021

Health and Safety Steering and Assurance Group H&SSAG TOR

34 views 24 March 2023

Hep C Treatment Homeless Health Service HHS V1.2

56 views 26 April 2023

HHS Addictions

13 views 26 January 2026

HHS Managing Violence and Aggression including Lockdown and Evacuation Plans V1.1

35 views 22 April 2025

HHS Registering and De-registering Patients V1.0

3 views 24 September 2026

High Intensity Users – HIU V2.13

63 views 24 March 2023

Home Visiting in IUC Policy

428 views 22 December 2020

Homeless Health (HHS) Business Continuity Plan

54 views 26 February 2021

Homeless Health Wet Clinic V1.2

16 views 29 October 2025

Host Audit Framework V2.3

13 views 13 August 2026

Host Handbook – V13.12

1043 views 18 February 2021

Hypertension Diagnosis Broadmead Medical Centre BMC

43 views 24 March 2023

IAP MH CAS SOP V2.11

232 views 7 July 2022

IAP Onboarding and Induction SOP V1.1

28 views 31 March 2026

IAP Quality and Assurance SOP V1.1

12 views 31 March 2026

IAP Shift Manager Audit Framework V1.1

6 views 13 May 2026

IAP to AWP Trusted Assessment Pathway SOP V1.2

12 views 23 July 2026

Immunisation SOP V1.0

22 views 31 March 2026

Independent GP Contractors Compliance

49 views 17 September 2024

Induction Policy

311 views 26 February 2021

Infection Prevention and Control Policy V3.10

539 views 22 December 2020

Infectious Diseases Management SOP V3.2

887 views 27 March 2024

Information Governance & Awareness Training Policy

74 views 26 February 2021

Information Governance Framework

116 views 26 February 2021

Information Governance Information Risk

32 views 26 January 2026

Information Governance Staff Handbook

60 views 23 June 2025

Information Security Policy

94 views 26 February 2021

Injuries In Non-Mobile Babies – Guidance

40 views 26 February 2021

Integrated Access Partnership (IAP) Clinical Audit SOP

42 views 30 October 2024

Integrated Access Partnership (IAP) Emergency Services Mental Health Professional Line (PL) V1.8

61 views 30 October 2024

Integrated Access Partnership (IAP) Overarching SOP V2.8

101 views 30 October 2024

Integrated Access Partnership (IAP) Practitioner Handbook V1.3

152 views 29 October 2024

Integrated Urgent Care (IUC) Clinical and Operational Leads Group

21 views 3 October 2024

Integrated Urgent Care (IUC) Leads Group Terms of Reference TOR

14 views 31 March 2023

Integrated Urgent Care IUC Medicine Management Terms of Reference TOR

21 views 2 April 2023

Integrated Urgent Care Leadership Oversight Board (IUCLOB) TOR

22 views 31 March 2023

Intellectual Property (IP) for BrisDoc

18 views 18 December 2024

Interpreter Services

212 views 26 February 2021

IPC Severnside Cleaning Standards

26 views 9 April 2025

IUC Call Handler Audit Framework V3.7

106 views 19 January 2023

IUC Communication Email Account

51 views 15 March 2021

IUC Managers Digital Support Handbook

130 views 20 April 2021

IUC Operational Rota Team Handbook

122 views 29 April 2024

IUC Patient Engagement Strategy and Patient Representative Group TOR

24 views 24 April 2025

IUC Physician Associate SOP

61 views 11 September 2023

IUC Rota Management

624 views 12 October 2021

IUC Smartcard Management

225 views 28 July 2021

IUC Special Patients Notes (SPNs) Group TOR

10 views 3 April 2025

IUC Special Patients Notes SPNs SOP

128 views 3 April 2025

IUC Video consulting/ SMS text messaging and photos

707 views 22 December 2020

Key Holder Policy V4.2

47 views 26 February 2021

Learning Event Policy Patient Safety Incident Response Plan (PSIRP) V7.1

332 views 26 February 2021

Liquid Nitrogen code of Practice Policy

20 views 1 March 2022

Lone Working & Personal Safety Policy

156 views 26 February 2021

Major and Critical Incident Response Plan V1.6

140 views 14 September 2023

Management of Cash received from patients SOP V2.0

19 views 30 November 2022

Manual Handling Policy

71 views 26 February 2021

Medicines Management Policy V3.16

1438 views 26 May 2021

Medicines Management TOR V1.2

71 views 19 June 2023

Mental Health Call Audit Framework

86 views 1 November 2024

Mental Health CAS Call Handler Handbook V1.18

1691 views 3 October 2024

Mental Health CAS Escalation

107 views 31 October 2024

Mental Health CAS Shift Manager Handbook V1.11

501 views 29 October 2024

Mental Health Link Officer (MHLO) SOP V1.3

40 views 30 October 2024

Mobile Computing Policy

55 views 10 March 2021

Monitoring Access To Patient Information Policy

41 views 10 March 2021

Network Security

18 views 17 April 2025

Notification of Death SOP V1.9

1 views 29 October 2026

Operational Leadership Team (OLT) Meeting TOR

29 views 31 January 2023

Osprey Court – Patient attendances SOP

77 views 16 February 2022

Overseas Patients

50 views 10 March 2021

Pat and Calibration Testing SOP V3

43 views 13 July 2021

Pathology Results SOP

61 views 30 November 2022

Pathways License Compliance V1.1

19 views 2 June 2026

Patient Consent

41 views 17 April 2023

Patient Dignity, Respect and Chaperone Policy V1.3

92 views 10 March 2021

Patient Registration Process Broadmead Medical Centre BMC V5.2

50 views 2 June 2023

Patient Satisfaction Survey PSQ

35 views 10 May 2023

People Committee TOR V1.0

7 views 22 September 2026

Peoples Board Terms of Reference TOR

25 views 24 April 2023

Performance Advisory Group (PAG) TOR

59 views 16 January 2023

Performance Improvement and Capability Policy V1.0

15 views 6 October 2026

Performance Management Conference Call PMCC Terms of Reference TOR

18 views 24 April 2023

Policy and Standard Operating Procedure (SOP) Ownership and Review SOP

56 views 27 September 2022

Practice Queries Relating to SevernSide Post Event Message Management

38 views 27 November 2023

Practice Services Leadership Oversight Board PSLOB Terms of Reference TOR V3.0

29 views 24 April 2023

Practice Services Quality Group (PSQG) Terms of Reference (TOR) V1.0

4 views 23 October 2026

Practice Services Uploading Weekly EMIS Searches to Clinical Guardian V1.0

6 views 29 October 2026

Practice Services- Process for review and sign-off of Data Sharing Agreements

22 views 27 September 2024

Pregnancy Postnatal and Breastfeeding Risk Assessment

16 views 15 September 2026

Preparedness plan for FIT testing BrisDoc workforce V1.2

69 views 23 July 2024

Prescribing For Addiction Treatment at the Homeless Health Service HHS V2.0

78 views 26 April 2023

Press and Media Policy

63 views 10 March 2021

Prison care SOP for HMP Bristol, Ashfield and Leyhill provided by SevernSide IUC

125 views 28 November 2022

Privacy Notice

127 views 25 February 2022

Probation Policy and Procedure

45 views 23 July 2026

Professional Registration Policy

59 views 10 March 2021

Record of Processing Activities

15 views 17 April 2025

Records Management Policy

68 views 6 April 2022

Recruitment and Selection Policy

241 views 2 December 2021

Rectification of Personal Data

36 views 14 August 2024

Redundancy Policy V6.0

149 views 10 March 2021

Referencing Policy

92 views 10 March 2021

Referring from OOHs to Community Pharmacy- Pharmacy First V1.5

838 views 28 November 2024

Remote Worker Sign-Off SevernSide IUC V2.1

119 views 24 June 2022

Remuneration Committee TOR V1.0

5 views 24 September 2026

Research and Studies SOP

149 views 9 October 2023

Resuscitation Policy V2.5

184 views 10 March 2021

Risk Management Policy 4.5

227 views 10 March 2021

Sabbatical Leave Policy

130 views 7 February 2025

Safe Driving Policy V5.2

141 views 10 March 2021

Safe Sharing of Confidential voice recordings SOP V3.0

27 views 28 July 2021

Safeguarding data import

19 views 28 October 2025

Safeguarding Policy v1.8

1471 views 24 October 2023

Self-Employed Digital Set-Up IUC

61 views 10 May 2023

Self-Employed, Independent GP Recruitment SOP

135 views 10 March 2021

Sending Patient Notes and Referrals in IUC.

126 views 18 February 2021

Service Development and Improvement SDIP Terms of Reference TOR

24 views 25 April 2023

Severnside IUC Business Continuity Handbook

1020 views 22 December 2020

SevernSide IUC Clinical Co-ordinator Handbook

76 views 5 August 2025

Severnside IUC Clinical Forum SOP V1.0

6 views 14 October 2026

SevernSide IUC Driver Handbook V10.15

256 views 25 November 2025

Severnside IUC Escalation SOP V5.6

541 views 16 December 2022

SevernSide IUC Evacuation and Lockdown SOP

29 views 16 September 2025

SevernSide IUC provision for HMP Eastwood Park V1.1

47 views 19 November 2024

SevernSide IUC Vinny Green V1.2

21 views 19 June 2025

Severnside Sub-Management Meeting (PPGCMB) TOR

10 views 25 April 2023

Sexual Safety

61 views 28 August 2024

Shift Manager Audit Framework V1.5

33 views 23 February 2024

Sickness and Wellbeing Policy V1.2

1996 views 10 March 2021

SIUC Integrated Governance Framework V5.2

68 views 11 September 2023

SIUC Quality Group Terms of Reference TOR

17 views 25 April 2023

SMART Card Policy V7.0

90 views 10 March 2021

SMART Card Practice Service Policy

51 views 6 April 2022

Smoking and Vaping at Work

43 views 2 January 2025

Social Media Policy

367 views 23 April 2021

Specimen Collection, Handling and Transportation SOP

159 views 13 December 2023

Spirometry in Adults V1.0

36 views 8 February 2023

Staff Suggestion Box Process SOP

47 views 28 July 2021

Stopping at an Road Traffic Collision (RTC) Guidelines V1.1

48 views 10 March 2021

Summarising Patient Records

50 views 15 September 2021

Sustainable Development Strategy

35 views 10 March 2021

Taxi Bookings V1.1

195 views 18 August 2023

Teach and Treat

25 views 2 July 2025

Teledermatology Urgent Suspected Cancer (USC) Referrals SOP V1.1

5 views 29 October 2026

Thiamine IM in the treatment of Alcohol Dependency

30 views 1 May 2025

Training & Development including CPD and Induction Policy V7.1

685 views 10 March 2021

Transgender and Non-Binary Cervical Screening V1.1

16 views 3 October 2025

Travel Expenses

326 views 19 June 2023

VAT Policy

10 views 5 February 2026

Vehicle Maintenance SOP

101 views 26 May 2021

Venepuncture Procedure V1.1

30 views 21 October 2025

Veterans Policy V2.1

82 views 10 March 2021

Violence and Aggression Against Staff in CKMP V2.1

11 views 14 September 2026

Violence, Aggression and Discrimination Prevention and Reduction Policy

141 views 14 August 2025

Vitamin B12 Deficiency and PSD V1.3

4 views 20 October 2026

Volunteering Policy

152 views 21 May 2025

WaCC Audit Framework V3.5

27 views 23 February 2024

WACC Handbook V13.8

1914 views 18 February 2021

Waste Management

55 views 18 April 2023

Winter Plan Policy V6.1

57 views 10 March 2021

Work Experience Policy & SOP Clinical and Operational Placements V3.0

180 views 10 March 2021

Zero Tolerance, 8 Day and Immediate Removal Template Letters SOP V1.1

5 views 24 September 2026