This policy sets out the criteria and principles governing the use of taxi transportation arranged by Brisdoc, for patients across Bristol, North Somerset, and South Gloucestershire. It ensures the alignment with the eligibility framework and overarching principles of Non-Emergency Patient Transport Services (NEPTS). The aim is to provide safe, equitable, and cost-effective transport for those with an urgent medical need.
Taxi bookings are based on location. Please refer to the details below when booking a taxi.
Veezu Taxis
Each service has an account number, account name & a pin number. Each service will need to give specific information to be able to order a taxi. This is listed below –
| Veezu – 0117 925 2626 | |||
| Account number | Account Name | PIN | Additional info needed to book a taxi |
| B593 | Brisdoc Severnside – IUC & IAP bookings (Not Weston) | X8092 | Patients name; patients contact number |
| N592 | Brisdoc – BMC, CKMP and HHS bookings | X4696 | Name of passenger or patient and contact number |
| G844 | WDPL / CAS | X9484 | Case number, name of patient, patients’ phone number, patients’ surgery or location code. |
Zoom Taxis
Account names & PIN numbers are below –
Please only use this account is booking via Veezu (Account N952) are unsuccessful.
| Zoom – 0117 955 5555 | |||
| Account number | Account Name | PIN | Additional info needed to book a taxi |
| N/A | Homeless Health Service (HHS) | HHS BS2 | Patients name, patients contact number |
Apple Taxis
| Apple – 01934 428192 | |||
| Account number | Account Name | PIN | Additional info needed to book a taxi |
| GP001 | Brisdoc Severnside – IUC bookings – Weston area only | N/A | Patients name, patients contact number |