Policies & SOPs

Access to Health Records Policy

161 views 24 February 2021

Access to Work (AtW)

29 views 12 November 2025

Adastra Administration Handbook

259 views 29 August 2024

Administration of intramuscular (IM) medroxyprogesterone acetate (DMPA) injection PGD

18 views 1 November 2024

Adoption Leave Policy and Procedure

91 views 24 February 2021

Alerts and NICE Guidance dissemination Policy

44 views 10 March 2021

Annual Leave Policy

900 views 24 February 2021

Assistance Dogs Policy

87 views 5 November 2020

Audit Framework

173 views 24 February 2021

AWP On/Off Boarding

38 views 25 September 2023

Bank Holiday Planning

47 views 30 January 2023

Base Set Up Christchurch

339 views 4 February 2025

Base Set Up Osprey Court

179 views 22 November 2023

Base Set-Up Greenway

1069 views 27 January 2023

BMC Evacuation and Lockdown SOP

6 views 29 April 2025

Breaks Policy

212 views 24 February 2021

BrisDoc Clinical Risk Management

30 views 21 May 2025

BrisDoc Community Fund TOR

52 views 31 January 2023

BrisDoc Digital Acceptable Use Policy

24 views 8 December 2025

BrisDoc Equality, Diversity, & Inclusion Strategy

18 views 7 October 2024

BrisDoc Information/Subject Access Request

6 views 17 December 2025

BrisDoc Safeguarding Training SOP

48 views 19 December 2025

Broadmead Medical Centre (BMC) Practice Leadership Board (PLT) TOR

21 views 31 January 2023

Broadmead Medical Practice Ear Irrigation

14 views 20 November 2024

Bullying and Harassment Policy

125 views 24 February 2021

Business Continuity Plan BMC

106 views 15 September 2021

Business Continuity Plan CKMP

70 views 11 June 2021

Buvidal Management at HHS SOP

61 views 13 June 2022

Call Handler Handbook

4423 views 18 February 2021

Case Streaming From NHS 111 & CCAS Contingency.

34 views 7 February 2023

CKMP & BMC Flu Vaccination Written Instruction

20 views 17 September 2025

CKMP Accurx Inbox Management

4 views 1 December 2025

CKMP ADHD & Autism Referral Process

8 views 20 November 2025

CKMP Administration of vaccines given by Health Care Assistant HCAs

10 views 18 July 2025

CKMP Cervical Cytology Process

4 views 9 April 2025

CKMP Diagnosing and Managing Vitamin B12 Deficiency

14 views 1 August 2025

CKMP Ear Irrigation

7 views 15 January 2025

CKMP EMIS Batch Coding Procedures

17 views 31 May 2023

CKMP FeNO NObreath Fractional Exhaled Nitric Oxide (FeNO) Measurement

18 views 23 March 2023

CKMP Glucose Tolerance Test

4 views 31 October 2025

CKMP Laptop Use, Collection and Room Readiness for GPs and HCPs.

20 views 8 January 2025

CKMP Performance of Spirometry in Adults

15 views 8 January 2025

CKMP Performing Routine and Urgent ECGs

4 views 28 October 2025

CKMP Practice Lead Team Meeting TOR

12 views 29 January 2025

CKMP Processing Cash SOP

11 views 31 May 2023

CKMP Progesterone Only Pill POP Pharmacy First Referral

8 views 1 December 2025

CKMP Recalls

6 views 28 October 2025

CKMP Sayana ® Press

4 views 15 January 2025

CKMP SMI Health Checks and Mental Health Reviews

6 views 31 October 2025

CKMP Venepuncture Procedure

7 views 21 October 2025

CKMP Wound Care SOP

23 views 31 May 2023

CKMP Writing FIT notes for Non-GPs

14 views 31 July 2025

CLEO Administration Tasks Handbook

235 views 1 August 2025

Clinical Learning Events and Complaints Review Meeting Terms Of Reference (TOR)

27 views 8 February 2023

Clinical Navigation

133 views 28 February 2023

Clinical Toolkit

84 views 13 December 2023

CMDU Clinical Service Handbook

144 views 10 October 2025

CMDU Service Overview Handbook

95 views 10 October 2025

Co-Owners Terms of Reference (TOR)

11 views 8 February 2023

Complaint Management Policy

170 views 24 February 2021

Control of Substances Hazardous to Health – COSHH

73 views 24 February 2021

Corporate Governance Framework

111 views 28 July 2021

Counter Fraud Policy

31 views 24 February 2021

COVID: Staff Guidance

106 views 10 May 2021

Cyber and Data Security Incident Response Plan

2 views 4 February 2026

Data Breach Notification Procedure Policy

34 views 9 March 2022

Data Protection

28 views 17 April 2025

Data Protection by Design Policy

38 views 27 March 2023

Data Protection, Confidentiality & Disclosure Policy

106 views 24 February 2021

Data Sharing with 3rd Parties Pseudonymisation and Anonymisation Policy

36 views 24 February 2021

Death Administration SOP

168 views 9 October 2025

Delivery of Medications for the Treatment of Viral Hepatitis C

18 views 12 April 2023

Disciplinary Policy & Procedure

305 views 24 February 2021

Disclosing Information to the Police SOP

4 views 16 September 2025

Disclosure and Barring Services (DBS) Policy & Procedure

50 views 24 February 2021

Discretionary Bonus Payment

472 views 17 November 2022

Display Screen Equipment (DSE) Policy

723 views 24 February 2021

Driver Audit Framework

97 views 19 January 2023

Ear Irrigation & Cleaning of Equipment

2 views 28 October 2025

ED Validation reassessment in BrisDoc IUC CAS

72 views 16 January 2023

Electricity at Work Policy

43 views 24 February 2021

Email & 3rd Party Sharing Operational Guidance Policy

45 views 24 February 2021

Emergency Conveyance to Hospital from Practices

46 views 2 January 2025

Emergency Evacuation from Premises Policy for Individuals

57 views 24 February 2021

EMIS Audit Process

325 views 23 December 2021

Employees use of Service Policy

192 views 24 February 2021

Equality and Diversity Policy

205 views 24 February 2021

Extended Leadership Team (ELT) EPRR Silver TOR

18 views 25 April 2023

Failed Contact SOP

1490 views 14 September 2021

Family friendly and flexible working Policy

1182 views 24 February 2021

Fire Prevention Precautions and Emergency Evacuation Policy

70 views 26 February 2021

First Aid Policy

49 views 26 February 2021

Flu Vaccination for BrisDoc Staff

12 views 31 October 2025

FRAILTY ACE Service Overview and Escalation Plan

76 views 15 January 2024

Freedom to Speak Up (Whistleblowing)

140 views 24 April 2023

Governance Documentation SOP

9 views 18 February 2026

Governance Handbook

194 views 24 March 2023

Green Borad Terms of Reference TOR

10 views 24 March 2023

Green Policy

41 views 15 November 2023

Grievance Policy

177 views 26 February 2021

Health & Safety Policy

249 views 26 February 2021

Health and Safety Steering and Assurance Group H&SSAG TOR

22 views 24 March 2023

Hep C Treatment Homeless Health Service HHS

44 views 26 April 2023

HHS Addictions

2 views 26 January 2026

HHS Managing Violence and Aggression including Lockdown and Evacuation Plans.

19 views 22 April 2025

High Intensity Users

47 views 24 March 2023

Home Visiting in IUC Policy

354 views 22 December 2020

Homeless Health (HHS) Business Continuity Plan

41 views 26 February 2021

Homeless Health Wet Clinic

7 views 29 October 2025

Host Handbook

880 views 18 February 2021

Hypertension Diagnosis Broadmead Medical Centre BMC

32 views 24 March 2023

IAP MH CAS SOP

178 views 7 July 2022

IG Awareness & Training Policy

58 views 26 February 2021

IG Information Risk

7 views 26 January 2026

Independent Contractors Compliance

18 views 17 September 2024

Induction Policy

281 views 26 February 2021

Infection Prevention and Control Policy

383 views 22 December 2020

Information Assets & Change Management Policy

18 views 26 February 2021

Information Governance (IG) Staff Handbook – All Staff

396 views 9 March 2021

Information Governance Framework

87 views 26 February 2021

Information Governance Staff Handbook

23 views 23 June 2025

Information Security Policy

79 views 26 February 2021

Injuries In Non-Mobile Babies – Guidance

34 views 26 February 2021

Integrated Access Partnership (IAP) Clinical Audit SOP

27 views 30 October 2024

Integrated Access Partnership (IAP) Emergency Services Mental Health Professional Line (PL)

43 views 30 October 2024

Integrated Access Partnership (IAP) Overarching SOP

48 views 30 October 2024

Integrated Access Partnership (IAP) Practitioner Handbook

112 views 29 October 2024

Integrated Urgent Care (IUC) Clinical and Operational Leads Group

6 views 3 October 2024

Integrated Urgent Care (IUC) Leads Group Terms of Reference TOR

8 views 31 March 2023

Integrated Urgent Care IUC Medicine Management Terms of Reference TOR

15 views 2 April 2023

Integrated Urgent Care Leadership Oversight Board (IUCLOB) TOR

10 views 31 March 2023

Intellectual Property (IP) for BrisDoc

8 views 18 December 2024

Interpreter Services

158 views 26 February 2021

IPC SevernSide Base Audits

7 views 9 April 2025

IUC Call Handler Audit Framework

71 views 19 January 2023

IUC Communication Email Account

45 views 15 March 2021

IUC Managers Digital Support Handbook

118 views 20 April 2021

IUC Operational Rota Team Handbook

93 views 29 April 2024

IUC Patient Engagement Strategy and Patient Representative Group TOR

14 views 24 April 2025

IUC Physician Associate SOP

57 views 11 September 2023

IUC Rota Management

559 views 12 October 2021

IUC Smartcard Management

202 views 28 July 2021

IUC Special Patients Notes (SPNs) Group TOR

7 views 3 April 2025

IUC Special Patients Notes SPNs SOP

81 views 3 April 2025

IUC Video consulting/ SMS text messaging and photos

663 views 22 December 2020

Key Holder Policy

30 views 26 February 2021

Learning Event Policy Patient Safety Incident Response Plan (PSIRP)

236 views 26 February 2021

Liquid Nitrogen code of Practice Policy

15 views 1 March 2022

Lone Working & Personal Safety Policy

113 views 26 February 2021

Major and Critical Incident Response Plan

127 views 14 September 2023

Management of Cash received from patients SOP

9 views 30 November 2022

Managing Medical Emergencies (Homeless Health)

35 views 26 February 2021

Managing Performance Policy

284 views 26 February 2021

Manual Handling Policy

60 views 26 February 2021

Maternity Policy

507 views 10 March 2021

Medicine Management TOR

35 views 19 June 2023

Medicines Management Policy

1120 views 26 May 2021

Mental Health Call Audit Framework

56 views 1 November 2024

Mental Health CAS Call Handler Handbook

829 views 3 October 2024

Mental Health CAS Escalation

53 views 31 October 2024

Mental Health CAS Shift Manager Handbook

312 views 29 October 2024

Mental Health Link Officer (MHLO) SOP

30 views 30 October 2024

Mobile Computing Policy

48 views 10 March 2021

Monitoring Access To Patient Information Policy

37 views 10 March 2021

Network Security

7 views 17 April 2025

Notifiable and High Consequence Infectious Disease Operational PPE and Cleaning SOP

618 views 27 March 2024

Operational Leadership Team (OLT) Meeting TOR

18 views 31 January 2023

Osprey Court – Patient attendances SOP

65 views 16 February 2022

Out of Hours prison care for HMP Bristol, Ashfield and Leyhill provided by SevernSide IUC

84 views 28 November 2022

Overseas Patients

37 views 10 March 2021

Pat and Calibration Testing SOP

29 views 13 July 2021

Paternity Partner leave Policy and Procedure

123 views 10 March 2021

Pathology Results SOP

45 views 30 November 2022

Patient Consent

18 views 17 April 2023

Patient Dignity, Respect and Chaperone Policy

64 views 10 March 2021

Patient Registration Process Broadmead Medical Centre BMC

23 views 2 June 2023

Patient Satisfaction Survey PSQ

25 views 10 May 2023

Peoples Board Terms of Reference TOR

13 views 24 April 2023

Performance Advisory Group (PAG) TOR

50 views 16 January 2023

Performance Management Conference Call PMCC Terms of Reference TOR

12 views 24 April 2023

Policy and Standard Operating Procedure (SOP) Ownership and Review SOP

35 views 27 September 2022

Practice Queries Relating to SevernSide Post Event Message Management

24 views 27 November 2023

Practice Services Leadership Oversight Board PSLOB Terms of Reference TOR

16 views 24 April 2023

Practice Services- Process for review and sign-off of Data Sharing Agreements

17 views 27 September 2024

Preparedness plan for FIT testing BrisDoc workforce

42 views 23 July 2024

Prescribing For Addiction Treatment at the Homeless Health Service HHS

55 views 26 April 2023

Press and Media Policy

41 views 10 March 2021

Privacy Notice

110 views 25 February 2022

Professional Registration Policy

48 views 10 March 2021

Quality Board Terms of Reference TOR

26 views 25 April 2023

Record of Processing Activities

6 views 17 April 2025

Records Management Policy

47 views 6 April 2022

Recruitment and Selection Policy

216 views 2 December 2021

Rectification of Personal Data

17 views 14 August 2024

Redundancy Policy

111 views 10 March 2021

Referencing Policy

70 views 10 March 2021

Referring from OOHs to Community Pharmacy- Pharmacy First

541 views 28 November 2024

Remote Worker Sign-Off SevernSide IUC

109 views 24 June 2022

Research and Studies SOP

118 views 9 October 2023

Resuscitation Policy

119 views 10 March 2021

Risk Management Policy

178 views 10 March 2021

Sabbatical Leave Policy

79 views 7 February 2025

Safe Driving Policy

110 views 10 March 2021

Safe Sharing of Confidential voice recordings SOP

20 views 28 July 2021

Safeguarding data import

6 views 28 October 2025

Safeguarding Policy

1262 views 24 October 2023

Self-Employed Digital Set-Up IUC

50 views 10 May 2023

Self-Employed, Independent GP Recruitment SOP

104 views 10 March 2021

Sending Patient Notes and Referrals in IUC.

119 views 18 February 2021

Service Development and Improvement SDIP Terms of Reference TOR

20 views 25 April 2023

SevernSide IUC and HMP Prison SOP

72 views 21 March 2022

Severnside IUC Business Continuity Handbook

809 views 22 December 2020

SevernSide IUC Clinical Co-ordinator Handbook

26 views 5 August 2025

SevernSide IUC Driver Handbook

79 views 25 November 2025

Severnside IUC Escalation SOP

381 views 16 December 2022

SevernSide IUC Evacuation and Lockdown SOP

24 views 16 September 2025

SevernSide IUC provision for HMP Eastwood Park

34 views 19 November 2024

SevernSide IUC Vinny Green

14 views 19 June 2025

Severnside Sub-Management Meeting (PPGCMB) TOR

5 views 25 April 2023

Sexual Safety

56 views 28 August 2024

Shared Parental Leave Policy

103 views 10 March 2021

Shift Manager Audit Framework

28 views 23 February 2024

Sickness and Wellbeing Policy

1480 views 10 March 2021

SIUC Integrated Governance Framework

58 views 11 September 2023

SIUC Quality Group Terms of Reference TOR

14 views 25 April 2023

SMART Card Policy

66 views 10 March 2021

SMART Card Practice Service Policy

36 views 6 April 2022

Smoking and Vaping at Work

37 views 2 January 2025

Social Media Policy

320 views 23 April 2021

Specimen Collection, Handling and Transportation SOP

113 views 13 December 2023

Spirometry Broadmead Medical Centre (BMC)

17 views 8 February 2023

Staff Suggestion Box Process SOP

39 views 28 July 2021

Stopping at an Road Traffic Collision (RTC) Guidelines

31 views 10 March 2021

Summarising Patient Records

26 views 15 September 2021

Sustainable Development Strategy

30 views 10 March 2021

Taxi Bookings

142 views 18 August 2023

Teach and Treat

15 views 2 July 2025

Thiamine IM in the treatment of Alcohol Dependency

18 views 1 May 2025

Training & Development including CPD and Induction Policy

503 views 10 March 2021

Transgender & Non-Binary Cervical Screening

6 views 3 October 2025

Travel Expenses

218 views 19 June 2023

UHBW Careflow Connect

226 views 9 January 2023

VAT Policy

2 views 5 February 2026

Vehicle Maintenance SOP

75 views 26 May 2021

Veterans Policy

62 views 10 March 2021

Violence, Aggression and Discrimination Prevention and Reduction Policy

82 views 14 August 2025

Volunteering Policy

106 views 21 May 2025

WaCC Audit Framework

17 views 23 February 2024

WACC Handbook

1268 views 18 February 2021

Waste Management

40 views 18 April 2023

Winter Plan Policy

43 views 10 March 2021

Work Experience Policy & SOP Clinical and Operational Placements

111 views 10 March 2021