Policies & SOPs

Access to Health Records Policy

155 views 24 February 2021

Access to Work (AtW)

23 views 12 November 2025

Adastra Administration Handbook

257 views 29 August 2024

Administration of intramuscular (IM) medroxyprogesterone acetate (DMPA) injection PGD

18 views 1 November 2024

Adoption Leave Policy and Procedure

89 views 24 February 2021

Alerts and NICE Guidance dissemination Policy

41 views 10 March 2021

Annual Leave Policy

852 views 24 February 2021

Assistance Dogs Policy

87 views 5 November 2020

Attaching an image to an Adastra Case Record

215 views 13 December 2023

Audit Framework Policy

157 views 24 February 2021

AWP On/Off Boarding

38 views 25 September 2023

Bank Holiday Planning

46 views 30 January 2023

Base Set Up Christchurch

323 views 4 February 2025

Base Set Up Osprey Court

166 views 22 November 2023

Base Set-Up Greenway

1034 views 27 January 2023

BMC Evacuation and Lockdown SOP

6 views 29 April 2025

Breaks Policy

208 views 24 February 2021

BrisDoc Clinical Risk Management

27 views 21 May 2025

BrisDoc Community Fund TOR

47 views 31 January 2023

BrisDoc Digital Acceptable Use Policy

15 views 8 December 2025

BrisDoc Equality, Diversity, & Inclusion Strategy

17 views 7 October 2024

BrisDoc Information/Subject Access Request

3 views 17 December 2025

BrisDoc Safeguarding Training SOP

31 views 19 December 2025

Broadmead Medical Centre (BMC) Practice Leadership Board (PLT) TOR

18 views 31 January 2023

Broadmead Medical Practice Ear Irrigation

14 views 20 November 2024

Bullying and Harassment Policy

124 views 24 February 2021

Business Continuity Plan BMC

96 views 15 September 2021

Business Continuity Plan CKMP

68 views 11 June 2021

Buvidal Management at HHS SOP

61 views 13 June 2022

Call Handler Handbook

4248 views 18 February 2021

Case Streaming From NHS 111 & CCAS Contingency.

33 views 7 February 2023

CKMP & BMC Flu Vaccination Written Instruction

20 views 17 September 2025

CKMP Accurx Inbox Management

4 views 1 December 2025

CKMP ADHD & Autism Referral Process

5 views 20 November 2025

CKMP Administration of vaccines given by Health Care Assistant HCAs

10 views 18 July 2025

CKMP Cervical Cytology Process

1 views 9 April 2025

CKMP Diagnosing and Managing Vitamin B12 Deficiency

13 views 1 August 2025

CKMP Ear Irrigation

6 views 15 January 2025

CKMP EMIS Batch Coding Procedures

17 views 31 May 2023

CKMP FeNO NObreath Fractional Exhaled Nitric Oxide (FeNO) Measurement

18 views 23 March 2023

CKMP Glucose Tolerance Test

4 views 31 October 2025

CKMP Laptop Use, Collection and Room Readiness for GPs and HCPs.

20 views 8 January 2025

CKMP Performance of Spirometry in Adults

13 views 8 January 2025

CKMP Performing Routine and Urgent ECGs

2 views 28 October 2025

CKMP Practice Lead Team Meeting TOR

12 views 29 January 2025

CKMP Processing Cash SOP

11 views 31 May 2023

CKMP Progesterone Only Pill POP Pharmacy First Referral

5 views 1 December 2025

CKMP Recalls

4 views 28 October 2025

CKMP Sayana ® Press

4 views 15 January 2025

CKMP SMI Health Checks and Mental Health Reviews

5 views 31 October 2025

CKMP Venepuncture Procedure

5 views 21 October 2025

CKMP Wound Care SOP

18 views 31 May 2023

CKMP Writing FIT notes for Non-GPs

14 views 31 July 2025

CLEO Administration Tasks Handbook

219 views 1 August 2025

Clinical Learning Events and Complaints Review Meeting Terms Of Reference (TOR)

26 views 8 February 2023

Clinical Navigation

126 views 28 February 2023

Clinical Toolkit

80 views 13 December 2023

CMDU Clinical Service Handbook

142 views 10 October 2025

CMDU Service Overview Handbook

94 views 10 October 2025

Co-Owners Terms of Reference (TOR)

11 views 8 February 2023

Complaint Management Policy

166 views 24 February 2021

Control of Substances Hazardous to Health – COSHH

65 views 24 February 2021

Corporate Governance Framework

109 views 28 July 2021

Counter Fraud Policy

29 views 24 February 2021

COVID: Staff Guidance

102 views 10 May 2021

CQC Readiness task and finish group TOR

5 views 14 August 2024

Data Breach Notification Procedure Policy

33 views 9 March 2022

Data Protection

21 views 17 April 2025

Data Protection by Design Policy

37 views 27 March 2023

Data Protection, Confidentiality & Disclosure Policy

106 views 24 February 2021

Data Sharing with 3rd Parties Pseudonymisation and Anonymisation Policy

36 views 24 February 2021

Death Administration SOP

137 views 9 October 2025

Delivery of Medications for the Treatment of Viral Hepatitis C

18 views 12 April 2023

Disciplinary Policy & Procedure

290 views 24 February 2021

Disclosing Information to the Police SOP

3 views 16 September 2025

Disclosure and Barring Services (DBS) Policy & Procedure

47 views 24 February 2021

Discretionary Bonus Payment

466 views 17 November 2022

Display Screen Equipment (DSE) Policy

681 views 24 February 2021

Driver Audit Framework

92 views 19 January 2023

Ear Irrigation & Cleaning of Equipment

2 views 28 October 2025

ED Validation reassessment in BrisDoc IUC CAS

72 views 16 January 2023

Electricity at Work Policy

43 views 24 February 2021

Email & 3rd Party Sharing Operational Guidance Policy

45 views 24 February 2021

Emergency Conveyance to Hospital from Practices

43 views 2 January 2025

Emergency Evacuation from Premises Policy for Individuals

56 views 24 February 2021

EMIS Audit Process

323 views 23 December 2021

Employees use of Service Policy

192 views 24 February 2021

Equality & Diversity Inclusion Group Terms of Reference TOR

13 views 23 March 2023

Equality and Diversity Policy

204 views 24 February 2021

Extended Leadership Team (ELT) EPRR Silver TOR

17 views 25 April 2023

Failed Contact SOP

1437 views 14 September 2021

Family friendly and flexible working Policy

1138 views 24 February 2021

Finance Governance Board Terms of Reference

16 views 23 March 2023

Fire Prevention Precautions and Emergency Evacuation Policy

68 views 26 February 2021

First Aid Policy

48 views 26 February 2021

Flu Vaccination for BrisDoc Staff

9 views 31 October 2025

FRAILTY ACE Service Overview and Escalation Plan

72 views 15 January 2024

Freedom to Speak Up (Whistleblowing)

139 views 24 April 2023

Governance Handbook

181 views 24 March 2023

Green Borad Terms of Reference TOR

10 views 24 March 2023

Green Policy

40 views 15 November 2023

Grievance Policy

175 views 26 February 2021

Health & Safety Policy

243 views 26 February 2021

Health & Wellbeing Group Terms of Reference TOR

16 views 24 March 2023

Health and Safety Steering and Assurance Group H&SSAG TOR

16 views 24 March 2023

Hep C Treatment Homeless Health Service HHS

41 views 26 April 2023

HHS Addictions

1 views 26 January 2026

HHS Managing Violence and Aggression including Lockdown and Evacuation Plans.

17 views 22 April 2025

High Intensity Users

47 views 24 March 2023

Home Visiting in IUC Policy

341 views 22 December 2020

Homeless Health (HHS) Business Continuity Plan

40 views 26 February 2021

Homeless Health Wet Clinic

5 views 29 October 2025

Host Handbook

849 views 18 February 2021

Hypertension Diagnosis Broadmead Medical Centre BMC

32 views 24 March 2023

IAP MH CAS SOP

173 views 7 July 2022

IG Awareness & Training Policy

56 views 26 February 2021

IG Information Risk

2 views 26 January 2026

Independent Contractors Compliance

17 views 17 September 2024

Induction Policy

278 views 26 February 2021

Infection Prevention and Control Policy

368 views 22 December 2020

Information Assets & Change Management Policy

18 views 26 February 2021

Information Governance (IG) Staff Handbook – All Staff

392 views 9 March 2021

Information Governance Framework

85 views 26 February 2021

Information Governance Staff Handbook

21 views 23 June 2025

Information Security Policy

78 views 26 February 2021

Injuries In Non-Mobile Babies – Guidance

34 views 26 February 2021

Integrated Access Partnership (IAP) Clinical Audit SOP

24 views 30 October 2024

Integrated Access Partnership (IAP) Emergency Services Mental Health Professional Line (PL)

43 views 30 October 2024

Integrated Access Partnership (IAP) Overarching SOP

45 views 30 October 2024

Integrated Access Partnership (IAP) Practitioner Handbook

104 views 29 October 2024

Integrated Urgent Care (IUC) Clinical and Operational Leads Group

6 views 3 October 2024

Integrated Urgent Care (IUC) Leads Group Terms of Reference TOR

6 views 31 March 2023

Integrated Urgent Care IUC Medicine Management Terms of Reference TOR

14 views 2 April 2023

Integrated Urgent Care Leadership Oversight Board (IUCLOB) TOR

10 views 31 March 2023

Intellectual Property (IP) for BrisDoc

7 views 18 December 2024

Interpreter Services

154 views 26 February 2021

IPC SevernSide Base Audits

6 views 9 April 2025

IUC Call Handler Audit Framework

70 views 19 January 2023

IUC Communication Email Account

44 views 15 March 2021

IUC Managers Digital Support Handbook

110 views 20 April 2021

IUC Operational Rota Team Handbook

89 views 29 April 2024

IUC Patient Engagement Strategy and Patient Representative Group TOR

14 views 24 April 2025

IUC Physician Associate SOP

57 views 11 September 2023

IUC Rota Management

473 views 12 October 2021

IUC Smartcard Management

195 views 28 July 2021

IUC Special Patients Notes (SPNs) Group TOR

6 views 3 April 2025

IUC Special Patients Notes SPNs SOP

73 views 3 April 2025

IUC Video consulting/ SMS text messaging and photos

660 views 22 December 2020

Key Holder Policy

29 views 26 February 2021

Learning Event Policy Patient Safety Incident Response Plan (PSIRP)

228 views 26 February 2021

Liquid Nitrogen code of Practice Policy

15 views 1 March 2022

Lone Working & Personal Safety Policy

106 views 26 February 2021

Major and Critical Incident Response Plan

125 views 14 September 2023

Management of Cash received from patients SOP

9 views 30 November 2022

Managing Medical Emergencies (Homeless Health)

31 views 26 February 2021

Managing Performance Policy

269 views 26 February 2021

Manual Handling Policy

59 views 26 February 2021

Maternity Policy

495 views 10 March 2021

Medicine Management TOR

32 views 19 June 2023

Medicines Management Policy

1087 views 26 May 2021

Mental Health Call Audit Framework

52 views 1 November 2024

Mental Health CAS Call Handler Handbook

757 views 3 October 2024

Mental Health CAS Escalation

51 views 31 October 2024

Mental Health CAS Shift Manager Handbook

294 views 29 October 2024

Mental Health Link Officer (MHLO) SOP

28 views 30 October 2024

Mobile Computing Policy

46 views 10 March 2021

Monitoring Access To Patient Information Policy

37 views 10 March 2021

Network Security

5 views 17 April 2025

Notifiable and High Consequence Infectious Disease Operational PPE and Cleaning SOP

603 views 27 March 2024

Operational Leadership Team (OLT) Meeting TOR

17 views 31 January 2023

Osprey Court – Patient attendances SOP

65 views 16 February 2022

Out of Hours prison care for HMP Bristol, Ashfield and Leyhill provided by SevernSide IUC

84 views 28 November 2022

Overseas Patients

37 views 10 March 2021

Pat and Calibration Testing SOP

29 views 13 July 2021

Paternity Partner leave Policy and Procedure

120 views 10 March 2021

Pathology Results SOP

43 views 30 November 2022

Patient Consent

18 views 17 April 2023

Patient Dignity, Respect and Chaperone Policy

60 views 10 March 2021

Patient Registration Process Broadmead Medical Centre BMC

21 views 2 June 2023

Patient Satisfaction Survey PSQ

25 views 10 May 2023

Peoples Board Terms of Reference TOR

10 views 24 April 2023

Performance Advisory Group (PAG) TOR

46 views 16 January 2023

Performance Development Review (PDR) Policy

157 views 10 March 2021

Performance Management Conference Call PMCC Terms of Reference TOR

11 views 24 April 2023

Policy and Standard Operating Procedure (SOP) Ownership and Review SOP

32 views 27 September 2022

Practice Queries Relating to SevernSide Post Event Message Management

24 views 27 November 2023

Practice Services Leadership Oversight Board PSLOB Terms of Reference TOR

16 views 24 April 2023

Practice Services- Process for review and sign-off of Data Sharing Agreements

16 views 27 September 2024

Preparedness plan for FIT testing BrisDoc workforce

42 views 23 July 2024

Prescribing For Addiction Treatment at the Homeless Health Service HHS

53 views 26 April 2023

Press and Media Policy

41 views 10 March 2021

Privacy Notice

110 views 25 February 2022

Professional Registration Policy

47 views 10 March 2021

Quality Board Terms of Reference TOR

23 views 25 April 2023

Record of Processing Activities

6 views 17 April 2025

Records Management Policy

47 views 6 April 2022

Recruitment and Selection Policy

212 views 2 December 2021

Rectification of Personal Data

15 views 14 August 2024

Redundancy Policy

109 views 10 March 2021

Referencing Policy

70 views 10 March 2021

Referring from OOHs to Community Pharmacy- Pharmacy First

476 views 28 November 2024

Remote Worker Sign-Off SevernSide IUC

109 views 24 June 2022

Research and Studies SOP

112 views 9 October 2023

Resuscitation Policy

117 views 10 March 2021

Risk Management Policy

168 views 10 March 2021

Sabbatical Leave Policy

76 views 7 February 2025

Safe Driving Policy

108 views 10 March 2021

Safe Sharing of Confidential voice recordings SOP

19 views 28 July 2021

Safeguarding data import

3 views 28 October 2025

Safeguarding Policy

1218 views 24 October 2023

Self-Employed Digital Set-Up IUC

50 views 10 May 2023

Self-Employed, Independent GP Recruitment SOP

103 views 10 March 2021

Sending Patient Notes and Referrals in IUC.

119 views 18 February 2021

Service Development and Improvement SDIP Terms of Reference TOR

20 views 25 April 2023

SevernSide IUC and HMP Prison SOP

70 views 21 March 2022

Severnside IUC Business Continuity Handbook

783 views 22 December 2020

SevernSide IUC Clinical Co-ordinator Handbook

20 views 5 August 2025

SevernSide IUC Driver Handbook

49 views 25 November 2025

Severnside IUC Escalation SOP

356 views 16 December 2022

SevernSide IUC Evacuation and Lockdown SOP

24 views 16 September 2025

SevernSide IUC provision for HMP Eastwood Park

34 views 19 November 2024

SevernSide IUC Vinny Green

12 views 19 June 2025

Severnside Sub-Management Meeting (PPGCMB) TOR

5 views 25 April 2023

Sexual Safety

51 views 28 August 2024

Shared Parental Leave Policy

99 views 10 March 2021

Shift Manager Audit Framework

27 views 23 February 2024

Sickness and Wellbeing Policy

1397 views 10 March 2021

SIUC Integrated Governance Framework

55 views 11 September 2023

SIUC Quality Group Terms of Reference TOR

14 views 25 April 2023

SMART Card Policy

63 views 10 March 2021

SMART Card Practice Service Policy

35 views 6 April 2022

Smoking and Vaping at Work

34 views 2 January 2025

Social Media Policy

311 views 23 April 2021

Specimen Collection, Handling and Transportation SOP

100 views 13 December 2023

Spirometry Broadmead Medical Centre (BMC)

16 views 8 February 2023

Staff Suggestion Box Process SOP

35 views 28 July 2021

Stopping at an Road Traffic Collision (RTC) Guidelines

28 views 10 March 2021

Summarising Patient Records

21 views 15 September 2021

Sustainable Development Strategy

30 views 10 March 2021

Taxi Bookings

136 views 18 August 2023

Teach and Treat

15 views 2 July 2025

Thiamine IM in the treatment of Alcohol Dependency

17 views 1 May 2025

Training & Development including CPD and Induction Policy

474 views 10 March 2021

Transgender & Non-Binary Cervical Screening

6 views 3 October 2025

Travel Expenses

209 views 19 June 2023

UHBW Careflow Connect

224 views 9 January 2023

Urine Samples at Bases

59 views 27 January 2025

Vehicle Maintenance SOP

66 views 26 May 2021

Veterans Policy

61 views 10 March 2021

Violence, Aggression and Discrimination Prevention and Reduction Policy

76 views 14 August 2025

Volunteering Policy

103 views 21 May 2025

WaCC Audit Framework

17 views 23 February 2024

WACC Handbook

1204 views 18 February 2021

Waste Management

39 views 18 April 2023

Winter Plan Policy

43 views 10 March 2021

Work Experience Policy & SOP Clinical and Operational Placements

110 views 10 March 2021