Policies & SOPs

Access to Health Records Policy

174 views 24 February 2021

Access to Work (AtW)

44 views 12 November 2025

Adastra Administration Handbook

261 views 29 August 2024

Administration of intramuscular (IM) medroxyprogesterone acetate (DMPA) injection PGD – V3.0

33 views 1 November 2024

Agile, Flexible and Home Working Policy V1.0

10 views 13 May 2026

Alerts and NICE Guidance dissemination Policy

50 views 10 March 2021

Annual Leave Policy

965 views 24 February 2021

Assistance Dogs Policy

91 views 5 November 2020

Audit Framework

188 views 24 February 2021

AWP On/Off Boarding

41 views 25 September 2023

Bank Holiday Planning

56 views 30 January 2023

Base Set Up Christchurch

372 views 4 February 2025

Base Set Up Clevedon V10.12

4 views 13 May 2026

Base Set Up Osprey Court V10.8

197 views 22 November 2023

Base Set-Up Greenway V3.16

1118 views 27 January 2023

Being Prepared Scheme V1.4

1 views 19 May 2026

BMC Evacuation and Lockdown SOP V1

38 views 29 April 2025

Breaks Policy

221 views 24 February 2021

BrisDoc Community Fund TOR

69 views 31 January 2023

BrisDoc Digital Acceptable Use Policy

43 views 8 December 2025

BrisDoc Equality, Diversity, & Inclusion Strategy

29 views 7 October 2024

BrisDoc Information/Subject Access Request

13 views 17 December 2025

BrisDoc Safeguarding Training SOP

64 views 19 December 2025

Broadmead Medical Centre (BMC) Practice Leadership Board (PLT) TOR

23 views 31 January 2023

Broadmead Medical Practice Ear Irrigation

20 views 20 November 2024

Bullying and Harassment Policy

138 views 24 February 2021

Business Continuity Plan BMC

123 views 15 September 2021

Business Continuity Plan CKMP

90 views 11 June 2021

Buvidal Management at HHS SOP

71 views 13 June 2022

Call Handler Handbook

4753 views 18 February 2021

Case Streaming From NHS 111 & CCAS Contingency.

38 views 7 February 2023

CKMP & BMC Flu Vaccination Written Instruction

28 views 17 September 2025

CKMP Accurx Inbox Management

22 views 1 December 2025

CKMP ADHD & Autism Referral Process

14 views 20 November 2025

CKMP Administration of vaccines given by Health Care Assistant HCAs

20 views 18 July 2025

CKMP Cervical Cytology Process

11 views 9 April 2025

CKMP Diagnosing and Managing Vitamin B12 Deficiency

28 views 1 August 2025

CKMP Ear Irrigation

13 views 15 January 2025

CKMP EMIS Batch Coding Procedures

22 views 31 May 2023

CKMP FeNO NObreath Fractional Exhaled Nitric Oxide (FeNO) Measurement

22 views 23 March 2023

CKMP Glucose Tolerance Test

11 views 31 October 2025

CKMP Laptop Use, Collection and Room Readiness for GPs and HCPs.

25 views 8 January 2025

CKMP Performance of Spirometry in Adults V1

29 views 8 January 2025

CKMP Performing Routine and Urgent ECGs

12 views 28 October 2025

CKMP Practice Lead Team Meeting TOR

19 views 29 January 2025

CKMP Processing Cash SOP

17 views 31 May 2023

CKMP Progesterone Only Pill POP Pharmacy First Referral

16 views 1 December 2025

CKMP Recalls

13 views 28 October 2025

CKMP Sayana ® Press

10 views 15 January 2025

CKMP SMI Health Checks and Mental Health Reviews

16 views 31 October 2025

CKMP Venepuncture Procedure

12 views 21 October 2025

CKMP Wound Care SOP

30 views 31 May 2023

CKMP Writing FIT notes for Non-GPs

21 views 31 July 2025

CLEO Administration Tasks Handbook

255 views 1 August 2025

Clinical Learning Events and Complaints Review Meeting Terms Of Reference (TOR)

31 views 8 February 2023

Clinical Navigator V6.6

157 views 28 February 2023

Clinical Risk Management System V1.1

47 views 21 May 2025

Clinical Toolkit

90 views 13 December 2023

CMDU Clinical Service Handbook

147 views 10 October 2025

CMDU Service Overview Handbook

101 views 10 October 2025

Co-Owners Terms of Reference (TOR)

15 views 8 February 2023

Complaint Management Policy

179 views 24 February 2021

Control of Substances Hazardous to Health – COSHH

85 views 24 February 2021

Corporate Governance Framework

112 views 28 July 2021

Counter Fraud Policy

38 views 24 February 2021

COVID: Staff Guidance

107 views 10 May 2021

Cyber and Data Security Incident Response Plan

9 views 4 February 2026

Data Breach Notification Procedure Policy

42 views 9 March 2022

Data Protection

41 views 17 April 2025

Data Protection by Design Policy

48 views 27 March 2023

Data Protection, Confidentiality & Disclosure Policy

113 views 24 February 2021

Data Sharing with 3rd Parties Pseudonymisation and Anonymisation Policy

47 views 24 February 2021

Death Administration SOP V1.2

227 views 9 October 2025

Delivery of Medications for the Treatment of Viral Hepatitis C

23 views 12 April 2023

Disciplinary Policy & Procedure

345 views 24 February 2021

Disclosing Information to the Police SOP

7 views 16 September 2025

Disclosure and Barring Services (DBS) Policy & Procedure

62 views 24 February 2021

Display Screen Equipment (DSE) Policy

780 views 24 February 2021

Driver Audit Framework V2.2

113 views 19 January 2023

Ear Irrigation & Cleaning of Equipment

3 views 28 October 2025

ED Validation reassessment in BrisDoc IUC CAS

72 views 16 January 2023

Electricity at Work Policy

48 views 24 February 2021

Email & 3rd Party Sharing Operational Guidance Policy

49 views 24 February 2021

Emergency Conveyance to Hospital from Practices

49 views 2 January 2025

Emergency Evacuation from Premises Policy for Individuals

69 views 24 February 2021

Employee Owner Bonus Scheme V1.0

1 views 19 May 2026

Employees use of Service Policy

206 views 24 February 2021

Equality and Diversity Policy

222 views 24 February 2021

Extended Leadership Team (ELT) EPRR Silver TOR

24 views 25 April 2023

Failed Contact SOP

1653 views 14 September 2021

Family Leave Policy V1.0

14 views 14 May 2026

Fire Prevention Precautions and Emergency Evacuation Policy

82 views 26 February 2021

First Aid Policy

59 views 26 February 2021

Flu Vaccination SOP

19 views 31 October 2025

FRAILTY ACE Service Overview and Escalation Plan

81 views 15 January 2024

Freedom to Speak Up (Whistleblowing) V1.3

169 views 24 April 2023

Governance Documentation SOP

20 views 18 February 2026

Governance Handbook

217 views 24 March 2023

Green Borad Terms of Reference TOR

14 views 24 March 2023

Green Policy

47 views 15 November 2023

Grievance Policy

210 views 26 February 2021

Handwashing Awareness Audit V.1

29 views 14 April 2026

Health & Safety Policy

256 views 26 February 2021

Health and Safety Steering and Assurance Group H&SSAG TOR

26 views 24 March 2023

Hep C Treatment Homeless Health Service HHS

48 views 26 April 2023

HHS Addictions

10 views 26 January 2026

HHS Managing Violence and Aggression including Lockdown and Evacuation Plans.

25 views 22 April 2025

High Intensity Users

55 views 24 March 2023

Home Visiting in IUC Policy

381 views 22 December 2020

Homeless Health (HHS) Business Continuity Plan

47 views 26 February 2021

Homeless Health Wet Clinic

12 views 29 October 2025

Host Handbook – V13.10

919 views 18 February 2021

Hypertension Diagnosis Broadmead Medical Centre BMC

35 views 24 March 2023

IAP MH CAS SOP V2.9

201 views 7 July 2022

IAP Onboarding and Induction SOP V1.1

12 views 31 March 2026

IAP Quality and Assurance SOP V1.1

8 views 31 March 2026

IAP Shift Manager Audit Framework V1.1

3 views 13 May 2026

Immunisation SOP V1.0

8 views 31 March 2026

Independent GP Contractors Compliance

25 views 17 September 2024

Induction Policy

293 views 26 February 2021

Infection Prevention and Control Policy V3.9

432 views 22 December 2020

Information Governance & Awareness Training Policy

64 views 26 February 2021

Information Governance Framework

97 views 26 February 2021

Information Governance Information Risk

15 views 26 January 2026

Information Governance Staff Handbook

32 views 23 June 2025

Information Security Policy

81 views 26 February 2021

Injuries In Non-Mobile Babies – Guidance

38 views 26 February 2021

Integrated Access Partnership (IAP) Clinical Audit SOP

34 views 30 October 2024

Integrated Access Partnership (IAP) Emergency Services Mental Health Professional Line (PL) V1.8

52 views 30 October 2024

Integrated Access Partnership (IAP) Overarching SOP V2.6

61 views 30 October 2024

Integrated Access Partnership (IAP) Practitioner Handbook V1.3

132 views 29 October 2024

Integrated Urgent Care (IUC) Clinical and Operational Leads Group

10 views 3 October 2024

Integrated Urgent Care (IUC) Leads Group Terms of Reference TOR

10 views 31 March 2023

Integrated Urgent Care IUC Medicine Management Terms of Reference TOR

16 views 2 April 2023

Integrated Urgent Care Leadership Oversight Board (IUCLOB) TOR

13 views 31 March 2023

Intellectual Property (IP) for BrisDoc

16 views 18 December 2024

Interpreter Services

175 views 26 February 2021

IPC Severnside Cleaning Standards

13 views 9 April 2025

IUC Call Handler Audit Framework V3.6

85 views 19 January 2023

IUC Communication Email Account

46 views 15 March 2021

IUC Managers Digital Support Handbook

124 views 20 April 2021

IUC Operational Rota Team Handbook

102 views 29 April 2024

IUC Patient Engagement Strategy and Patient Representative Group TOR

17 views 24 April 2025

IUC Physician Associate SOP

60 views 11 September 2023

IUC Rota Management

590 views 12 October 2021

IUC Smartcard Management

205 views 28 July 2021

IUC Special Patients Notes (SPNs) Group TOR

8 views 3 April 2025

IUC Special Patients Notes SPNs SOP

96 views 3 April 2025

IUC Video consulting/ SMS text messaging and photos

677 views 22 December 2020

Key Holder Policy

37 views 26 February 2021

Learning Event Policy Patient Safety Incident Response Plan (PSIRP) V7.1

283 views 26 February 2021

Liquid Nitrogen code of Practice Policy

20 views 1 March 2022

Lone Working & Personal Safety Policy

120 views 26 February 2021

Major and Critical Incident Response Plan

129 views 14 September 2023

Management of Cash received from patients SOP

12 views 30 November 2022

Managing Medical Emergencies (Homeless Health)

38 views 26 February 2021

Managing Performance Policy

323 views 26 February 2021

Manual Handling Policy

63 views 26 February 2021

Medicines Management Policy V3.14

1236 views 26 May 2021

Medicines Management TOR V1.2

50 views 19 June 2023

Mental Health Call Audit Framework V1.2

71 views 1 November 2024

Mental Health CAS Call Handler Handbook V1.16

1146 views 3 October 2024

Mental Health CAS Escalation

63 views 31 October 2024

Mental Health CAS Shift Manager Handbook V1.11

378 views 29 October 2024

Mental Health Link Officer (MHLO) SOP V1.3

35 views 30 October 2024

Mobile Computing Policy

50 views 10 March 2021

Monitoring Access To Patient Information Policy

38 views 10 March 2021

Network Security

8 views 17 April 2025

Notifiable and High Consequence Infectious Disease Operational PPE and Cleaning SOP

656 views 27 March 2024

Operational Leadership Team (OLT) Meeting TOR

21 views 31 January 2023

Osprey Court – Patient attendances SOP

72 views 16 February 2022

Overseas Patients

49 views 10 March 2021

Pat and Calibration Testing SOP

35 views 13 July 2021

Pathology Results SOP

52 views 30 November 2022

Patient Consent

25 views 17 April 2023

Patient Dignity, Respect and Chaperone Policy

73 views 10 March 2021

Patient Registration Process Broadmead Medical Centre BMC

38 views 2 June 2023

Patient Satisfaction Survey PSQ

29 views 10 May 2023

Peoples Board Terms of Reference TOR

19 views 24 April 2023

Performance Advisory Group (PAG) TOR

56 views 16 January 2023

Performance Management Conference Call PMCC Terms of Reference TOR

15 views 24 April 2023

Policy and Standard Operating Procedure (SOP) Ownership and Review SOP

42 views 27 September 2022

Practice Queries Relating to SevernSide Post Event Message Management

29 views 27 November 2023

Practice Services Leadership Oversight Board PSLOB Terms of Reference TOR

20 views 24 April 2023

Practice Services- Process for review and sign-off of Data Sharing Agreements

19 views 27 September 2024

Preparedness plan for FIT testing BrisDoc workforce

48 views 23 July 2024

Prescribing For Addiction Treatment at the Homeless Health Service HHS

67 views 26 April 2023

Press and Media Policy

51 views 10 March 2021

Prison care SOP for HMP Bristol, Ashfield and Leyhill provided by SevernSide IUC

115 views 28 November 2022

Privacy Notice

115 views 25 February 2022

Professional Registration Policy

54 views 10 March 2021

Quality Board Terms of Reference TOR

32 views 25 April 2023

Record of Processing Activities

9 views 17 April 2025

Records Management Policy

52 views 6 April 2022

Recruitment and Selection Policy

225 views 2 December 2021

Rectification of Personal Data

26 views 14 August 2024

Redundancy Policy

123 views 10 March 2021

Referencing Policy

78 views 10 March 2021

Referring from OOHs to Community Pharmacy- Pharmacy First

614 views 28 November 2024

Remote Worker Sign-Off SevernSide IUC

113 views 24 June 2022

Research and Studies SOP

125 views 9 October 2023

Resuscitation Policy

144 views 10 March 2021

Risk Management Policy 4.4

197 views 10 March 2021

Sabbatical Leave Policy

87 views 7 February 2025

Safe Driving Policy

115 views 10 March 2021

Safe Sharing of Confidential voice recordings SOP

24 views 28 July 2021

Safeguarding data import

12 views 28 October 2025

Safeguarding Policy

1349 views 24 October 2023

Self-Employed Digital Set-Up IUC

54 views 10 May 2023

Self-Employed, Independent GP Recruitment SOP

107 views 10 March 2021

Sending Patient Notes and Referrals in IUC.

125 views 18 February 2021

Service Development and Improvement SDIP Terms of Reference TOR

22 views 25 April 2023

Severnside IUC Business Continuity Handbook

854 views 22 December 2020

SevernSide IUC Clinical Co-ordinator Handbook

39 views 5 August 2025

SevernSide IUC Driver Handbook

133 views 25 November 2025

Severnside IUC Escalation SOP V5.6

448 views 16 December 2022

SevernSide IUC Evacuation and Lockdown SOP

27 views 16 September 2025

SevernSide IUC provision for HMP Eastwood Park

40 views 19 November 2024

SevernSide IUC Vinny Green

15 views 19 June 2025

Severnside Sub-Management Meeting (PPGCMB) TOR

8 views 25 April 2023

Sexual Safety

57 views 28 August 2024

Shift Manager Audit Framework V1.5

31 views 23 February 2024

Sickness and Wellbeing Policy V1.1

1645 views 10 March 2021

SIUC Integrated Governance Framework

61 views 11 September 2023

SIUC Quality Group Terms of Reference TOR

15 views 25 April 2023

SMART Card Policy

78 views 10 March 2021

SMART Card Practice Service Policy

44 views 6 April 2022

Smoking and Vaping at Work

40 views 2 January 2025

Social Media Policy

337 views 23 April 2021

Specimen Collection, Handling and Transportation SOP

133 views 13 December 2023

Spirometry Broadmead Medical Centre (BMC)

23 views 8 February 2023

Staff Suggestion Box Process SOP

42 views 28 July 2021

Stopping at an Road Traffic Collision (RTC) Guidelines

40 views 10 March 2021

Summarising Patient Records

31 views 15 September 2021

Sustainable Development Strategy

33 views 10 March 2021

Taxi Bookings

151 views 18 August 2023

Teach and Treat

18 views 2 July 2025

Thiamine IM in the treatment of Alcohol Dependency

23 views 1 May 2025

Training & Development including CPD and Induction Policy

554 views 10 March 2021

Transgender & Non-Binary Cervical Screening

9 views 3 October 2025

Travel Expenses

255 views 19 June 2023

UHBW Careflow Connect

227 views 9 January 2023

VAT Policy

9 views 5 February 2026

Vehicle Maintenance SOP

81 views 26 May 2021

Veterans Policy

65 views 10 March 2021

Violence, Aggression and Discrimination Prevention and Reduction Policy

97 views 14 August 2025

Volunteering Policy

119 views 21 May 2025

WaCC Audit Framework V3.5

21 views 23 February 2024

WACC Handbook V13.6

1434 views 18 February 2021

Waste Management

44 views 18 April 2023

Winter Plan Policy

48 views 10 March 2021

Work Experience Policy & SOP Clinical and Operational Placements

120 views 10 March 2021