Clevedon text message template:
You have been booked an appointment at Clevedon Hospital, Old St, BS21 6BS, at TIME. On arrival, do not enter the building, please call 07341 881434. You will be asked to remain in your car until the Host calls you when the clinician is available. We may ask you to wear a face covering, please advise the Host if you need one. Severnside Integrated Urgent Care.
Christchurch text message template:
You have an appointment booked at Christchurch Surgery, North Street, Downend BS16 5SG at TIME. On arrival, do not enter the building, call 07341 881443. You will be asked to remain in your car until the clinician is available. We may ask you to wear a face covering, please advise the Host if you need one. Severnside Integrated Urgent Care.
Greenway text message template:
You have an appointment at Greenway Community Practice, Greystoke Ave BS10 6AF at TIME. On arrival, do not enter the building, please call 07917 240059. You will be asked to remain in your car until the Host calls you when the clinician is available. We may ask you to wear a face covering, please advise the Host if you need one. Severnside Integrated Urgent Care.
Marksbury Rd text message template:
You have been booked an appointment at Marksbury Road Medical Practice, BS3 5JL, at TIME. Parking & entry is at the rear, accessed via Timsbury Walk. On arrival, do not enter the building, please call 07776306937. You will be asked to remain in your car until the Host calls you when the clinician is available. We may ask you to wear a face covering, please advise the Host if you need one. Severnside Integrated Urgent Care.
168 text message template:
You have been booked an appointment at 168 Locking Road, BS23 3HQ, at TIME. On arrival, do not enter the building, please call 07341 881436.You will be asked to remain in your car until the Host calls you when the clinician is available. We may ask you to wear a face covering, please advise the Host if you need one. Severnside Integrated Urgent Care.
Home Visit text message template:
A case has been allocated to a clinician to come and visit. If anything changes or worsens before we arrive, please let us know by calling the Patient Line on 0117 3320653. This number is only valid for this episode of care. Severnside Integrated Urgent Care.
Safety Call text message template:
We are extremely busy at the moment and are working hard to contact all our patients. Please be assured you are in our queue and we will contact you as soon as we can. If anything has changed or worsened with your symptoms, please re-contact NHS111.
Professional Line Courtesy text message template:
We are extremely busy at the moment and are working hard to contact all our callers. Please be assured you are in our queue and we will contact you as soon as we can. If anything has changed or worsened with your patient, please re-contact the Professional Line.
Photo request text message template:
We have received your details from NHS111, and you are in our queue for a callback. To support your clinical assessment, it would be helpful if you can share up to five photos of the affected area. The link to send us photos will come from GoodSam in a separate message.
Please take the photo(s) in good light and ensure they are in focus. If the affected area is your throat, please see link to a video explaining how to take a good photo of your throat https://www.youtube.com/watch?v=_xZjv45eh2k.
Click the link below to reply and attach the photos. You can also click the link to let us know if you are not able to send photos. Please do not send any photos of intimate areas