Introduction
This document sets out the governance framework for integrated working between BrisDoc Healthcare Services and Practice Plus Group (PPG) as Severnside Integrated Urgent Care (SIUC). The purpose is to provide NHS 111, the Clinical Assessment Services (CAS) and Out of Hours primary care face to face consultations, for Bristol, North Somerset, and South Gloucestershire (BNSSG) from 2nd April 2019. This includes any subsequent changes to the provision as agreed via contract variations for the service from this date forward.
This framework describes the principles adopted by Severnside partners to deliver, monitor, and evolve Integrated Urgent Care (IUC), delivering high quality patient care, and best use of all resources.
The delivery of IUC by SIUC is a collaborative partnership, built on values of high quality and safe care for patients, and the workforce, within budget. This collaborative partnership is set out using the IUC bid process, and NHS Standard Sub-Contract frameworks.
This framework articulates:
- The respective roles and responsibilities of individuals and organisations within the framework
- Parity of esteem between the partner organisations in relation to prioritisation within each other’s business, in relation to service design, improvement and change needs
- How service change will be managed
- How the evolvement of patient care IT delivery systems will be realised
- The policies and procedures adopted to secure good governance of the SIUC service