What is a recall
The patient recall refers to a system where patients are proactively contacted by the practice to schedule appointments for various reasons, including screenings, vaccinations, and reviews of long-term conditions. This system aims to improve patient health outcomes, prevent disease progression, and reduce strain on the healthcare system.
Instead of waiting for patients to book appointments, a recall system proactively contacts patients based on pre-defined criteria, like age, specific conditions, or recommended screenings.
Ensuring patients attend for their appointments improves health outcomes, prevents and manages chronic conditions to reduce admission to secondary care. Helps support cost effective health care system, promotes patient engagement and supports our patients whom we know struggle to engage and in an area of high health inequalities.