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Safeguarding Policy

Updated on 22 April 2025 BrisDoc Governance Team

Important Update on Safeguarding Audit Criteria

In response to the recent increase in safeguarding cases, we are currently reviewing the criteria for the weekly safeguarding audit. We have identified certain case types that no longer require clinicians to tick “yes” in the safeguarding box on Adastra, including:

  • Unwitnessed falls in nursing homes with no injury, where the patient has returned to their baseline and no concerns are identified in EMIS/Connecting Care.
  • Medication management cases:
    • Accidental ingestion of medication, with no symptoms or concerns, following a Toxbase review, and no concerns identified in EMIS/Connecting Care.
    • Prescription requests where medication has not yet arrived at the pharmacy.
  • Failed contacts with no safeguarding concerns identified in EMIS/Connecting Care.

Please note: Children with a history of toxic ingestion must still be referred to the safeguarding audit by ticking “Yes” to the ‘safeguarding concern’ question on Adastra.

If you have a safeguarding concern or have made a safeguarding referral, please remember to tick the PLS box to notify the patient’s own GP.

If you have any questions or need further clarification, please don’t hesitate to contact lynnhaywood@nhs.net or your line manager.


 

Safeguarding is everybody’s business. Keeping vulnerable people safe is at the core of Brisdoc’s values “patient care by people who care”.

The Safeguarding policy is for implementation by all BrisDoc employees, both clinical and non-clinical.  It also applies to self-employed contractors.

If you need to make an urgent referral to the Emergency Duty Team Out of Hours & weekends– please call 01454 615165.  In an emergency, please call 999.

All phone calls must be followed up by a physical / electronic referral:

 

Please click for Adults Bristol: 01179036629

Please click for Children Bristol: 01179036444

Please click for Adults North Somerset: 01275888801

Please click for Children North Somerset: 01275888690

Please click for Adults South Gloucestershire: 01454 868007

Please click for Children South Gloucestershire: 01454866000

The policy has guidance on BrisDoc processes for Safeguarding Adults at Risk, Safeguarding Children, Prevent, Female Genital Mutilation and Non-mobile Baby Injury (NMBI).

Safeguarding can be wide-ranging, complex, and difficult.  Signs can be obvious or much more subtle. Serious safeguarding cases are thankfully rare, but “soft” signs can be the harbinger. All staff must be eternally vigilant.

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