Introduction

In order to ensure that BrisDoc’s patients receive the best service, it is important to maintain high standards in performance amongst all staff individuals.

However, BrisDoc recognises that there are occasions when the performance of individuals may slip. Poor performance occurs where an individual is unable to undertake all, or part of a role, or meet and/or maintain required standards. And where the cause appears to be a performance issue perse rather than, say, illness or other extraneous circumstances.

This policy covers the management of performance for all BrisDoc individuals (excluding self-employed) who have completed their probationary period, and the responsibilities of managers and co-owners in sustaining and encouraging good performance.

Problems during probation and failed probation are dealt with during induction, outside of this policy. This policy is to be used in conjunction with other BrisDoc policies and procedures:

• Induction Policy
• Equality & Diversity policy
• Sickness Absence Policy
• Disciplinary Procedure
• Performance & Development Review (PDR) policy

In line with BrisDoc’s main business focus areas, we are committed to:

• Encouraging and promoting effective performance
• Achievement of effective personal development planning
• Provision of effective learning and development opportunities for our co-owners
• Ensuring an inclusive and supportive environment