Introduction
BrisDoc is committed to providing safe, effective, and compassionate care by fostering a culture of openness, learning, and continuous improvement. Reporting and learning from both clinical and non-clinical events, including near misses, is central to this commitment and forms part of our statutory duties under the NHS England Patient Safety Incident Response Framework (PSIRF).
The reporting of learning events is fundamental to BrisDoc’s risk management strategy. BrisDoc has a statutory duty to ensure that all users of our services are cared for in a safe environment; that staff can work in a safe environment; and that risks are reduced to a minimum. This policy supports:
- a non-punitive learning culture, where mistakes and near misses are openly reported, addressed quickly, and shared to prevent recurrence
- a rapid response to safety concerns
- staff to be empowered to report events, feeling supported and valued
- learning and improvement to be embedded into daily practice
- improvements in efficiency are identified while safe service delivery is protected
This policy also covers matters of:
- Duty of Candour
- BrisDoc’s Patient Safety Incident Response Plan
- Notifications
This document should be read alongside the introductory Patient Safety Incident Response Framework (PSIRF) 2020, which sets out the requirement for this plan to be developed. This Patient Safety Incident Response Plan (PSIRP) has been created with reference to the PSIRF resources available here: https://www.england.nhs.uk/publication/patient-safety-incident-response-framework-and-supporting-guidance/