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home/Knowledge Base/Staff Resources/Failed Contact SOP
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Failed Contact SOP

Updated on 7 April 2025 BrisDoc Governance Team

The purpose of this document is to set out the standard operating procedure (SOP) for all staff at Brisdoc on how to manage cases within the IUC advice queue for which a clinician has attempted to make contact with the patient, but failed.

 

This SOP supersedes all previous guidance relating to this matter in the SOP “Patient Cancellations” created Jan 2013; Items: 2.4/ 2.5.

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