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home/Knowledge Base/Staff Resources/Osprey Court – Patient attendances SOP
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Osprey Court – Patient attendances SOP

Updated on 4 August 2025 BrisDoc Governance Team

Introduction

Osprey Court is BrisDoc’s head office. It is the usual working environment for BrisDoc Business Services as well as Severnside services delivering the Weekday Professional Line, System CAS, F-ACE, P-ACE, Out of Hours (evenings and weekends) and the Mental Health CAS (24/7). It is not a “patient facing” building; there are no patient assessment areas. All patient assessment from Osprey is managed remotely via telephone/ video assessment. It is not registered with CQC as a facility to see/ and assess patients.

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