Within SevernSide, the host role extends far beyond that of a traditional receptionist. While providing out-of-hours reception services at our treatment centres, hosts play a pivotal role in ensuring high standards of patient experience, whilst supporting our treatment centre clinical teams.
Full details of the Host role and it’s expectations can be found in the Host handbook on Radar.
To ensure that we are delivering high levels of patient care and quality care, audits will be performed to ensure that all Host’s are complying with all the latest SOPS and procedures, driving safely within the rules of the road and completing all their paperwork correctly.