BrisDoc operates a wide range of services that require reliability, continuity, and high standards of patient care. At the same time, the organisation recognises that flexibility in how and where work is undertaken can support colleague wellbeing, inclusion, and retention when managed appropriately.
This policy brings together BrisDoc’s approach to flexible working, agile working, and home working into a single, coherent framework. It is designed to provide clarity for colleagues and managers about what flexibility means in practice, how decisions are made, and where responsibilities sit.
The policy distinguishes clearly between:
- statutory flexible working requests, which involve contractual change;
- agile working arrangements, which are operational and locally agreed; and
- reasonable adjustments for disabled colleagues, which arise from BrisDoc’s legal duties under the Equality Act 2010.
Flexibility is not a one-size-fits-all entitlement. All arrangements must balance individual needs with service delivery, patient safety, information governance, and effective team working. Home working and other forms of flexibility are therefore agreed where they are reasonable, sustainable, and compatible with the requirements of the role and service.
This policy also sets clear expectations around supervision, accountability, equipment, and review, to ensure that flexible and home working arrangements are effective, inclusive, and well governed over time.