Mental Health Integrated Access Partnership: A Transformative Approach

Innovative Service Model

BrisDoc’s Mental Health Integrated Access Partnership represents a pioneering approach in managing urgent mental health needs. This collaborative service unites the expertise of BrisDoc, South-Western Ambulance Service, Avon & Wiltshire Mental Health Partnership, and several key community and emergency services.

Collaboration at its Core

The essence of this initiative is the cohesive teamwork across multiple organisations, each contributing their unique skills to fashion a responsive system tailored to individual crises.

Enhanced Care Delivery

Our service transcends conventional boundaries, establishing new standards for mental health care by providing immediate access to specialists, thus ensuring individuals do not have to navigate the system repeatedly for help.

Tangible Impact

Notable outcomes of this integration include a substantial reduction in wait times for mental health triage via emergency calls and an effective, targeted dispatch of response units. This has significantly lessened the necessity for traditional ambulance dispatches or emergency department visits.

Policing and Mental Health

The partnership has also revolutionised police involvement, with a considerable portion of calls previously resulting in police attendance now receiving a more fitting mental health response.

Continuous Improvement and Future Goals

As we listen and evolve, our aim is to establish a round-the-clock response service for urgent mental health crises and to introduce more specialist mental health ambulances, thereby enhancing the breadth and quality of care provided.